By listing your accommodation property on the
Travel Victoria web site, you must agree to the following terms and conditions.
- We accept your advertisement in good faith. Any claims or objections that arise in respect to your content on Travel Victoria must be borne upon yourself. Travel Victoria will not be held responsible for any advertiser content unless it is obviously clear that it breaches state, federal or international laws.
- We reserve the right to refuse any advertising application if we believe that the property wishing to be advertised is inconsistent or out of character with the contents of the Travel Victoria web site, or if we have doubts about a particular advertiser's ability to pay advertising costs.
- Due to the time and expenses initially required to create your advertisement, once you submit the request to list your accommodation, you are immediately liable for the cost of the first year of advertising which commences when your advertisement is created. Continuing the advertisement in subsequent years (i.e the second year onwards) is then on a year by year basis and completely up to the advertiser as to whether they wish to proceed each year.
- We reserve the right to suspend or remove any advertisement that has not been paid for by the due date stated in the invoice issued.
- No refunds will be given for advertisements that are discontinued by the owner during the paid advertising period.
- At any stage, you can request that your advertisement be suspended from appearing on the Travel Victoria web site for a particular length of time. This may be relevant if the property will be unavailable for a lengthy period, for example due to renovations. However, no refunds will be given or adjustments made to your billing cycle during this period of voluntary suspension.
- Any wording, photographs or other material that you supply to us in order to publish your accommodation listing on the Travel Victoria web site must either be content that you hold the copyright for, or content that you have gained permission for us to reproduce on Travel Victoria. We will not be held responsible for copyright claims that may arise from supplying us with unauthorised information or photographs. Sole responsibilty for this rests with the advertising party.
- We reserve the right to make minor changes to your advertisement at any time in order to maintain a certain level of quality and consistency. These minor changes will be limited to correcting punctuation and spelling mistakes, fixing grammatical errors and the general layout of information within your advertisement.
- The addition of new accommodation listings or updates to existing accommodation listings will endeavour to be implemented as a matter of high priority. However, while the majority of additions or changes are done within 48 hours, Travel Victoria makes no guarantee that this level of turn around time will be achievable in every situation.
- If your accommodation property is not located within one of the 185 towns, cities or suburbs that are currently featured on the Travel Victoria web site, there may be up to about a week delay in processing your application while we research and develop a tourism profile for your area.
- While the Travel Victoria web site is visited by many thousands of people every day, this in no way guarantees that you will receive a certain number of enquiries or bookings from your listing. Many different factors can affect the level of feedback you get from your advertisement, including the location of your property, its facilities, the quality of photographs, tariffs, the time of year, demand, supply, weather conditions and publicity.
- If you have an official "star rating" from AAA Tourism, you are welcome to make mention of it within your accommodation listing on Travel Victoria. However, under no circumstances will we display a star rating that no longer applies, is out of date or is one that you have assigned yourself.
- It is your responsibility to ensure your advertisement on the Travel Victoria web site is up to date. This includes details such as the facilities offered, pricing, current STAR rating (if you have one) and photographs. Contact us at any time to notify us of changes as they occur.
- While the Travel Victoria web site is being hosted by one of Australia's premier and largest web hosting companies on their highest level of service plan, we cannot guarantee that the web site will be available and accessible 100% of the time due to circumstances beyond our control. However, we guarantee to achieve the best possible uptime for visitors and advertisers.
- Providing Travel Victoria with your postal address, email address, FAX number or telephone number gives us permission to use any or all of those methods to contact you in regards to your advertisement while it is published on the Travel Victoria web site.
