Using Melbourne's toll roads
There are no toll booths on Melbourne's toll roads. Collection of tolls is done automatically, without slowing down or stopping. At each toll point, vehicles pass under a gantry which is fitted with both communication scanners and cameras.
If a motorist has fitted a small electronic tolling tag to the windscreen of their vehicle, the gantry scanner communicates with that tag to register usage of the toll road to the motorist's toll account.
For vehicles not fitted with electronic tags, overhead cameras use number plate recognition technology to identify the vehicle for billing purposes.
Toll road operators
Melbourne has two toll road operators - Transurban who manage CityLink, and ConnectEast who manage EastLink.
Accounts for use on all of Melbourne's toll roads can be set up through either of these toll road operators. These accounts will also work on any toll road in Australia if an electronic tolling tag is also fitted to the vehicle. Drivers with interstate toll road accounts and electronic tags installed in their vehicles can immediately use all of Melbourne's toll roads.
Alternatively, casual toll road passes can be purchased either prior to or up to 3 days after initial toll road use. Casual passes can cover usage on either a specific toll road or on all of Melbourne's toll roads.
CityLink consists of three tolled roads:
- Southern Link (M1) - Monash Freeway between Power Street (Southbank) and Toorak Road (Malvern). It includes the Domain and Burnley Tunnels.
- Western Link (M2) - Tullamarine Freeway between West Gate Freeway (Port Melbourne) and Bell Street (Strathmore). It includes the Bolte Bridge.
- Batman Avenue - between Flinders Street and Olympic Boulevard (Melbourne). It extends from south of entrance "A" to north of entrance "B" at Melbourne Park.
See CityLink or phone 13 26 29 (+61 3 9945 0800 from overseas).
EastLink consists of one continuous toll road:
- EastLink (M3) between Springvale Road (Nunawading) and Frankston Freeway (Seaford), including the Melba and Mullum Mullum Tunnels
See EastLink or phone (03) 9955 1400 (+61 3 9955 1400 from overseas).
Toll road signage
Toll roads in Melbourne have blue signage with gold coloured lettering. This is in contrast to the green signage with white lettering used on roads that do not require the payment of tolls for their use.
Visitors to Melbourne
Are you driving a rental vehicle?
Most hire car operators will have arrangements in place allowing you to drive the vehicle on Melbourne's toll roads without restriction and you will be automatically billed for any usage. These arrangements will either consist of an electronic tag fitted to the vehicle's windscreen or the registration of the vehicle's number plate with toll road operators for identification during your rental period. Confirm these arrangements when collecting your vehicle. Additional processing charges may be added to standard toll fees.
If your hire car operator is covering all toll usage, you should not contact toll road operators to buy toll passes or pay for usage, otherwise you may end up paying twice.
Are you driving a private vehicle fitted with an electronic tag?
Electronic tags issued by any toll road operator in Australia will work seamlessly on all of Melbourne's toll roads. Simply drive though toll gantries without stopping and usage charges will be automatically billed to your own toll road account.
|Brisbane - Go Via
||Sydney - E-Toll
||Sydney - E-way
||Sydney - Roam
||Sydney - Roam Express
Are you driving a private vehicle without an electronic tag?
If you currently have a toll road account with CityLink or EastLink in Melbourne, and you have registered your vehicle's number plate with them, simply drive through toll gantries without stopping. Toll charges will be automatically billed to your own toll road account. You will be charged a number plate matching fee, however this is waived for motorcycles.
If you currently have a toll road account with a toll road operator in Brisbane or Sydney, and you have registered your vehicle's number plate with them, your vehicle's number plate will be photographed as you drive through toll gantries and offered to other toll road operators to see if any will accept the charge on your behalf. If that charge is accepted by your own toll road operator, then it will be directly billed to your Brisbane or Sydney toll road account, including either a number plate matching fee or a no tag fee.
Casual toll road passes issued by Brisbane or Sydney toll road operators are not regarded as toll road accounts and cannot be used on Melbourne's toll roads except for the Roam Express Visitor e-PASS.
Otherwise if you don't have a compatible toll road account or accepted casual pass, you will need to make payment either prior to or no more than 3 days after using a toll road.
Casual toll road passes can be purchased by either:
- Visiting the CityLink or EastLink website and making payment online
- Phoning CityLink on 13 26 29 or EastLink on (03) 9955 1400
- Purchasing a pass at selected newsagents, 7-Eleven and United Petroleum service stations
When purchasing a casual pass, you will be asked to provide your vehicle's registration number so that it can be recognised by cameras when driving through toll gantries.
CityLink casual passes provide unlimited travel for 24 hours for a fixed fee on either the entire tollway or just the "Tulla" section between Bell Street and Flemington Road. There is a special weekend pass that offers unlimited travel on the entire CityLink tollway from midday on Friday to Sunday night for the same cost as a weekday 24 hour pass.
EastLink casual passes are single trip passes that cover one journey of any length in one direction on the tollway. Therefore a return trip on EastLink requires the purchase of two passes.
A convenient option for visitors to Melbourne planning to make multiple trips on any of Melbourne's toll roads over an extended period of time is a Melbourne Pass. No electronic tag is required and tolls are automatically charged to your nominated credit card using number plate recognition technology when driving through toll points. This arrangement simplifies things as you don't need to keep buying casual passes and you only accumulate charges when you actually use toll roads. The Melbourne Pass is valid for up to 30 days. It cannot be used on interstate toll roads.
Are you unsure if you used a toll road in your private vehicle?
If you have used a toll road without a valid toll account or casual pass, then sometime after 3 days since your first toll road journey, an invoice will be posted out to the registered owner of the vehicle. This invoice will request payment for outstanding tolls and it will also include additional processing fees.
To avoid having an invoice issued which attracts additional fees, ensure you contact the appropriate toll road operator if you think you may have used their toll road. You have 3 days from the beginning of your first journey on the toll road to check if you have incurred any tolls and make payment.